IMI - International Company for Human Resources & Management Development

Saying it Right

Mastering Interpersonal Communication

It's a mistake to think we communicate only using mere words. It's much more important to communicate with the mind, the eyes, the body and the heart.

High speed, two way communication is the way business gets done these days. It's the way teams work and partnerships grow. It's the way ideas are disseminated and products and services get sold. Maybe that is why communication skills are the most highly valued business tool today.

Benefits & Added Value

  • By attending this program participants will:

    Communicate clearly and effectively for better results.

    Avoid using the wrong communication strategies.

    Choose the right communication strategy for a particular situation.

  • Who Should Attend?

    Any employee, team member, manager, or leader in any work place setting; it will benefit any employee or individual who wants to communicate more clearly, effectively, and respectfully with others.

Program Content

  • Key elements of the communication process.

    Using your whole body to send your message.

    Common barriers to effective communication.

    Techniques to overcome communication barriers.

    Dealing with everyday communication situations.

    Motivating others.

    Resolving conflicts.

    Giving and receiving constructive criticism.

    Making meetings work more effectively.