IMI - International Company for Human Resources & Management Development

Effective Supervisory Skills

Encouragement is a necessary part of supervision.

Thomas J. Watson

This program aims at introducing supervisors and team leaders to the essential elements of creating a productive and efficient work environment. Supervisors will be trained to communicate more effectively with their subordinates, lead their teams more effectively, resolve workplace conflicts, better manage their time, and hence enhance their and their team's productivity.

Benefits & Added Value

  • By attending this program participants will:

    Gain insight into basic supervisory responsibilities and goals.

    Improve their communication skills, the tool to effectively interact with others.

    Effectively set objectives and utilize planning tools for improved performance.

    Understand the different leadership styles and how to manage different people and different situations.

    Resolve conflicts in the workplace.

  • Who Should Attend?

    Newly appointed supervisors, supervisors who want to improve their abilities to manage their team more effectively and supervisors who have to manage difficult teams or individual team members.

Program Content

  • The Role of the Supervisor.

    Essential Skills for the Supervisor.

    Leadership & Motivation.

    Managing Time.

    Effective Communication.

    Conflict Resolution & Negotiation.

    Delegating Work.

    Team Building.